Union case management / 05
Union Desk
Casework clear. Deadlines visible.
Overview
A dependable home for active casework.
Union Desk is a production-shaped bilingual platform for grievance intake, agreement-linked deadlines, scoped casework, secure documents, and representative collaboration.
It connects the pieces usually spread across inboxes, notes, shared drives, and calendars while preserving the context behind each participant, action, document, and calculated date.
Case workspace
From intake to an inspectable record.
- 01
Structured grievance intake
Authenticated intake converts in one action into an individual or group grievance without losing the original submission.
- 02
Connected casework
Participants, activity and step history, collective-agreement articles, secure documents, and email alerts live in one scoped workspace.
- 03
Bilingual by design
English and French workflows are part of the product’s operating model, not a separate translated surface added later.
Timeline engine
Deadlines with their reasoning attached.
Agreement dates come from a deterministic timeline engine. The rule source, anchor date, counting basis, excluded days, verification status, and prior calculations remain visible instead of being silently overwritten.
Bell Canada Craft and Services Employees is the first production-shaped agreement fixture. The architecture is hierarchy-aware and designed for multiple companies, while public claims remain limited to the agreement content currently supplied.