Terms of Use

1. Who may use Flix

You must be at least 13 to use Flix. If the law where you live requires a parent or guardian to consent before you can use an online service, you may use Flix only with that consent. A parent or guardian who permits a minor to use Flix is responsible for that use.

Flix is intended for personal, lawful, non-commercial use. The movie and television catalog can include mature artwork, descriptions, reviews, and trailers. Parents and guardians should review content suitability and provider ratings.

2. What Flix provides

Flix helps you discover titles, record swipe decisions, maintain Saved, Later, and Watched lists, track episodes, view release dates and streaming availability, receive personalized ordering, and compare mutual saved titles through Watch Together.

Accounts are optional. Guest data is stored on the device. An account enables sync, recovery, and collaboration and can import eligible guest progress when you sign in.

3. Accounts and security

• Provide accurate account information and keep your credentials and devices secure.
• Do not share access tokens, impersonate another person, or access another person's account or private list without permission.
• Tell us promptly at support@sudosoft.ca if you believe an account has been compromised.
• You can export or delete a signed-in account from Settings. Guest data can be reset on the device.

4. Acceptable use

You may not misuse Flix or help someone else do so. This includes attempting to bypass authentication, CAPTCHA, request limits, or security controls; scraping or bulk-extracting the catalog; reverse engineering except where applicable law expressly permits it; introducing malware; disrupting the service; using automated traffic without written permission; or using Flix or its data in a way that infringes rights or violates law.

Watch Together invitations should be sent only to people who reasonably expect them. Do not use invitations or support channels for harassment, spam, or fraud.

5. Catalog, trailers, and third-party services

Movie and TV metadata and images are provided primarily through TMDB. This product uses the TMDB API but is not endorsed or certified by TMDB. Supplemental TV schedule information may come from TVmaze under its stated licensing terms. Streaming availability may be supplied by JustWatch through TMDB and varies by country and time.

Trailers are played through YouTube's embedded player only after you choose to open one. Your use of that player is also subject to the YouTube Terms of Service and Google Privacy Policy.

Third-party data, ratings, reviews, episode schedules, release dates, availability, images, links, and videos can be delayed, inaccurate, changed, removed, region-restricted, or unavailable. Flix does not sell, license, stream, or guarantee access to movies or shows. Verify important availability, pricing, and schedule information with the applicable platform or rights holder.

6. Ownership and feedback

Flix's software, visual design, branding, and original text are owned by Sudosoft or its licensors. Title names, artwork, trailers, reviews, provider marks, and other third-party materials belong to their respective owners. These Terms do not transfer ownership of either Flix or third-party content to you.

If you voluntarily send product feedback, you allow Sudosoft to use it without restriction or compensation, but you keep ownership of any rights you already have in that feedback.

7. Service changes and suspension

We may add, change, suspend, or discontinue features to maintain security, comply with provider or legal requirements, manage cost and capacity, or improve Flix. We may limit or suspend access if we reasonably believe these Terms have been violated or the service, another user, or a provider is at risk. Where practical, we will use proportionate measures and provide notice.

You may stop using Flix at any time. Deleting the app does not by itself delete a signed-in account; use account deletion in Settings or the process described on the account deletion page.

8. Disclaimers

To the fullest extent permitted by law, Flix is provided “as is” and “as available.” Sudosoft does not promise uninterrupted operation, error-free recommendations, complete catalog coverage, or the accuracy or continued availability of third-party information. Recommendations and the random picker are entertainment and organizational tools, not professional advice.

Nothing in these Terms excludes warranties, remedies, or other rights that cannot lawfully be excluded in your place of residence.

9. Limitation of liability

To the fullest extent permitted by law, Sudosoft will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost data, profits, goodwill, or opportunities arising from Flix or third-party content. Subject to rights and liabilities that cannot lawfully be limited, Sudosoft's total liability relating to Flix will not exceed the greater of CAD $50 and the amount you paid Sudosoft for Flix in the 12 months before the event giving rise to the claim.

10. Governing rules and disputes

These Terms are governed by the laws of Canada and the province or territory in which Sudosoft is principally established, without regard to conflict-of-law rules. Courts in that location will have jurisdiction, except where the mandatory consumer laws where you live give you the right to bring a claim elsewhere or require a different process.

Before starting a formal claim, please contact support@sudosoft.ca so we can try to resolve the concern informally. This does not shorten a legal deadline or require you to give up a non-waivable right.

11. Changes to these Terms

We may update these Terms as Flix, provider requirements, or law changes. The effective date identifies the current version. If a change materially affects your rights, we will provide reasonable notice through the app, website, or account email before it takes effect when required. Continued use after the effective date means you accept the updated Terms.

12. Contact

Questions, copyright concerns, or legal notices about Flix can be sent to support@sudosoft.ca. Include enough detail for us to understand and respond to the issue.